- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- What are your data protection rights?
- What are cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- How to contact us
What data do we collect?
Charlies collects the following data:
You directly provide Charlies with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Use or view our website via your browser’s cookies.
Charlies collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
When Charlies processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Charlies securely stores your data on a secure server held with 1&1 IONOS Ltd.
Charlies will keep your data for 3 years. Once this time period has expired, we will delete your data.
Charlies would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Charlies from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please unsubscribe in your account.
Charlies would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Charlies for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Charlies correct any information you believe is inaccurate. You also have the right to request Charlies to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Charlies erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Charlies restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Charlie's processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Charlies transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 01840 779500
Or write to us:
14th Century Cottages,
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
Keeping you signed in.
Understanding how you use our website.
There are a number of different types of cookies, however, our website uses:
Functionality – Charlies uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Charlies uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Charlies sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.